Energy companies struggling with customer churn can borrow lessons from retail and consumer goods to build loyalty and boost sales through personalization.
Austin Energy''s utility goals are to: • Achieve 1200 MW through energy efficiency and demand response measures. • Ensure >1% of MWH sales equates to MWH energy efficiency. • Provide for 375 MW of local solar with 200 MW being customer sited. • Achieve a level of 93% carbon-free generation.
Austin Energy''s Customer Energy Solutions (CES) team helps our customers save money and energy through a wide selection of rebate offerings and incentives.
For FY19, Austin Energy''s Customer Energy Solutions budget is a little over $44 million. Of this, the rebate budget totals slightly more than $23 million, with an additional $1 million in Customer Assistance Program (CAP) weatherization funds. $13 million provides marketing, contractual and operations support of the energy
The overarching theme emerging from our recent research is that the purview of customer energy solutions (CES) teams continues to expand as utilities integrate more types of customer programs. Legacy energy
The Customer Energy Solutions team is committed to providing the best service to our customers and our community. We will continue to strive to bring energy savings and cost-effective eficiency programs to our customers in all building sectors.
The overarching theme emerging from our recent research is that the purview of customer energy solutions (CES) teams continues to expand as utilities integrate more types of customer programs. Legacy energy efficiency departments are pulling other types of customer programs into their groups.
Director, Customer Energy Solutions. SoCalGas. Mar 2023 - Present 1 year 4 months. Los Angeles, California, United States. Responsible for managing customer relationships with the
NYPA Energy Solutions. NYPA''s Customer Energy Solutions (CES) team offers a comprehensive suite of design-bid-build energy project services and demand response capabilities.
Energy Solutions manages distributed energy resources programs that reduce technology barriers, increase market and customer information, and provide increased access for disadvantaged communities.