Our Services
50+ After Sales Visit Team
CPM integrates R&D, production, sales and service, and attaches great importance to communication with customers. It has established an after-sales visit team of more than 50 people. On the one hand, it solves the problems encountered by customers in a timely manner, and on the other hand, it collects customer feedback and improvement suggestions to correctly guide the company's development and R&D direction.
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20+ Online Service Team
Whether you are in China or abroad, you can contact us at any time. CPM has established an online consulting service team of more than 20 people to provide customers with 365 days × 24 hours service.
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20+ Lecturer Team
We provide comprehensive trainings for the technicians of each project. We can also continue to provide support for the technicians during latter project operation. Tracking utilization results of equipment is also the responsibility of the training lecturers to ensure smooth operation of projects.
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Division Of Labor Makes Us More Professional
CPM has established a complete management system from initial consultation, solution design, on-site visit, machine preparation and shipment to after-sales feedback, to effectively ensure rapid and timely transmission of information so that the specialized services and technical supports can be provided by the correct persons at the correct time.
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Machine Preparation And Shipment
CPM Industries always adheres to the spirit of safety and efficiency in every link, especially in the stages of machine preparation and transportation.
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Specialty Installation & Commissioning
According to customer needs, CPM's installation engineers can provide on-site guidance on infrastructure construction, equipment installation and commissioning, and trial operation of the entire production line to ensure that the project's technical indicators meet design requirements.
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